Role & Our Commitment
Newpkluc is a trusted online gaming platform in Bangladesh. We believe every player's personal information belongs to them. That's why our Privacy Policy is built on complete transparency — so you always know exactly how your data is being used.
Whether you're opening an account, playing games, or getting in touch with us on newpkluc — we are committed to protecting your privacy at every step. This Privacy Policy outlines how we do that.
This Policy Terms and conditions complementary to. By using the platform, you are also considered to have agreed to this Privacy Policy.
In Brief: newpkluc never shares your information with third parties Never sold. Used in a limited capacity solely for service improvement and security purposes.
Privacy Core Pillars of Protection
Encrypted Data Storage
All your personal information is stored on SSL-encrypted servers. Unauthorized access is completely prevented.
Sale of data is prohibited
Newpkluc never sells or rents your personal information to third parties. This is a core principle we do not compromise on.
Your Control
You can view, update, or request deletion of your information at any time. Full control is in your hands.
Secure transactions
Every financial transaction is completed through high-level security protocols. Your payment details remain fully confidential.
Limited Retention Period
Your information is kept only for as long as necessary. After account closure, it is deleted in accordance with our data retention policy.
Transparent Communication
We are always transparent about how your information is used. You will be notified in advance of any changes.
What type of Data we collect
Personal Identification Information
The following information may be collected when you create an account or use our services on newpkluc:
- Name and mobile number: For account registration and communication purposes.
- Date of birth: To verify age and confirm the 18+ requirement is met.
- National ID or passport number: KYC verification is required.
- Mobile Banking Account Details: To process deposits and withdrawals.
- Email address: To send you important notifications.
Usage Information
When you use the newpkluc platform, the following information is collected automatically:
- IP address and device information: For identity verification and fraud prevention.
- Browser & Operating System: To improve platform performance.
- Gaming history: To analyze bonus eligibility and gaming patterns.
- Transaction Records: For financial dispute resolution and auditing purposes.
- Login Time & Session Data: For account security purposes.
Contact Information
When you contact the newpkluc support team, a record of that conversation may be kept. This is used to improve service quality and assist with future support requests.
How we use data Used
Your information is used only for the purposes stated below — nothing else.
| Purpose of Use |
What Information Is Used |
Legal Basis |
| Account Management |
Name, mobile number, date of birth |
Contractual requirements |
| Payment processing |
Payment method details |
Contractual requirements |
| Fraud prevention |
IP address, device, transaction records |
Legal Obligations |
| KYC Verification |
NID, passport information |
Legal Obligations |
| Service improvement |
Usage Patterns |
Legitimate interests |
| Promotional communications |
Mobile Number (subject to consent) |
Your Consent |
Who we share data with May Be Shared
Data Sharing in Limited Circumstances
Newpkluc never sells your information. However, it may be shared with specific parties in the limited circumstances listed below:
- Payment processors: To verify mobile banking and bank transfers.
- Game software provider: Minimal technical data required to ensure a smooth gaming experience.
- Legal authorities: In response to a lawful request from a court or government authority under applicable laws in Bangladesh.
- Fraud prevention agencies: To prevent financial fraud and money laundering.
All third parties are required to comply with our privacy standards.
Cookies & Tracking Technology
How We Use Cookies
Newpkluc uses cookies on its website to enhance your browsing experience. The types of cookies used are:
- Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
- Performance cookies: To analyze which sections of the platform are used most.
- Functional cookies: To remember your preferences and language settings.
You can disable non-essential cookies through your browser settings. Please note that doing so may limit certain features.
Your Your Rights
Under newpkluc's Privacy Policy, you are entitled to the following rights:
Right to access data
The right to know what personal information we hold about you.
Right to Rectification
Request to correct inaccurate or outdated information.
Right to Erasure
Request to delete data under specific conditions.
Right to restrict processing
Request to temporarily restrict data processing.
Right to Object
Request to opt out of promotional communications.
Right to data portability
The right to receive your information in a portable format.
How to Exercise Your Rights
To exercise any of your rights, contact our support team. We will respond within 30 business days of receiving your request.
Data retention period Duration
-
1
Active Account
All information is retained and used for service purposes for as long as the account remains active.
-
2
After Account Closure
Certain transaction records and KYC information may be retained for up to 5 years to meet legal obligations.
-
3
Automatically Collected Data
Log files and session data are typically deleted within 90 days.
-
4
Dispute resolution
Where an active dispute or legal proceeding is ongoing, relevant data is retained for as long as necessary.
Data protection Technical measures
Our Security Infrastructure
Newpkluc uses industry-standard technology to protect your information:
- SSL/TLS encryption: All communication between browser and server is encrypted.
- Firewall protection: Blocks unauthorized network access.
- Two-factor authentication: Additional verification for suspicious login attempts.
- Regular security audits: Identifying and resolving system vulnerabilities.
- Restricted Access Controls: Only authorized personnel can access the data.
Please keep in mind — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.
Minors' Information
Newpkluc strictly does not provide services to anyone under 18. We do not knowingly collect information from minors. If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
Policy Changes and updates
When the Policy May Change
Newpkluc may update this Privacy Policy as needed. When changes are made:
- A notification will be sent to your registered mobile number before any major changes take effect.
- The "Last Updated" date at the top of this page will be revised.
- Continuing to use the platform after any changes have been made will be considered your acceptance of the updated policy.
We recommend reviewing this page regularly to stay up to date.
General FAQ
Never. Under no circumstances does newpkluc sell or rent your personal data to third parties. This goes against our core principles.
Yes. Your mobile banking or bank transfer details are protected with SSL encryption. Once a transaction is complete, full payment details are not stored on the server — only the transaction record is kept.
Yes. You can request the deletion of your data at any time. However, certain information may need to be retained for a specified period due to legal obligations. Contact our support team and we will provide full details.
Promotional notifications are sent only with your consent. You can withdraw this consent at any time through your account settings or by contacting the support team.
Essential cookies cannot be disabled — they are required for login sessions and security. Turning off performance and functional cookies may limit certain features, but your core gaming experience will remain unaffected.
Start gaming safely today
Your information is fully protected at newpkluc. Enjoy an exciting gaming experience under a transparent Privacy Policy.